Samsung has always been aware that customer satisfaction largely depends on customer support. With their vast lineup of Android devices deployed, Samsung created their Smart Care Diagnostics application to help their users troubleshoot and solve any issues with their Samsung mobile devices. If you didn’t already know, Samsung cares. They want to ensure that you...

Samsung’s been on a roll with Galaxy S II and Nexus Prime leaks, both overt and mysterious, and it looks like today brings us even more good—albeit unofficial—news about the enticing Nexus Prime. Hot on the heels of the “Nexus Prime’s” leaked user agent profile, Samsung’s website decided to one-up themselves by posting a blank support...

After updating Samsung Captivate 2.1 to Froyo 2.2, you may find some new applications in it. One of them is ‘Galaxy S Support‘ app which is a sort of gateway to Samsung Galaxy S customer service. Once you launch the app, it directs you to mobile web site, www.galaxyshelp.com. It allows you to get customer care directly while the Galaxy S has been using. In...

It’s efforts like these from uber-giant companies that make us feel all warm and fuzzy on the inside. Microsoft, through their Windows Phone Twitter Account, has just opened up a WP7 feedback survey over on Survey Gizmo in an effort to find out what WP7 owner’s like and dislike about their devices. The survey first checks to see if you own a WP7 device and...

There has been a lot of chatter on the intrawebs as of late about the recently announced Gingerbread version of Android coming out in the next few weeks.  Along with the announcement Google released the User’s Guide to Gingerbread at a whopping 378 pages.  Well we drudged through it yesterday and today and found 9 new things buried between the already standard...

So we’ve already let you know that the any WP7 phone with an accessible microSD slot can swap memory cards, but AT&T just released a video putting the matter to rest.  The video below runs through a quick demonstration of the device and as WPCentral points out, the guy in the video specifically says “expandable memory up to 32GB”.  While Microsoft has...