The Galaxy S4 has been Samsung’s most successful hardware endeavor yet but it seems like they have a significant issue of a magnitude that hasn’t been seen before. Apple has had its antenna-gate, now it looks like Samsung may be having a battery-gate of its own.
Reports out of Germany have brought to Samsung’s attention that many of their S4 batteries (up to 30% of sales) have been draining unreasonably quickly and even becoming bloated, bulging the rear cover. Samsung, in a statement to Trusted Reviews, has acknowledge the issue saying:
“We are aware of this issue, which has affected a limited number of customers. We ask all affected customers to please visit their nearest Samsung Electronics service centre, where they can receive a replacement battery for free of charge. We remain committed to providing the best possible user experience for our customers.”
It’s great to see Samsung offer a quick public response with a proactive solution. It is strange however that this has occurred at all—Samsung has had an excellent track record with their OEM lithium-ion batteries across their vast range of devices. We don’t expect this to be a problem in the future, based on the very specific localization of this problem, it was probably just a bad batch and QA oversight at the factory.
Have any of you guys had issues with your S4 batteries or any Samsung battery? Let us know below!
Via The Guardian